On Tuesday, Ticketmaster fumbled tennis’s US Open presale in a way that mimics Taylor Swift’s Eras Tour ticket fiasco of fall 2022, which sparked public outcry over the platform’s hold on live events.

Presale for American Express card members started Tuesday at 9 a.m. ET. Shortly after, fans took to social media platforms including X and Tennis Forum to express their frustration. Some said they were asked for a code from American Express that they never got or wasn’t working, while others posted that large swaths of available tickets were somehow already marked as resale. Some fans got error messages prompting them to try again later or were stuck on a “confirming availability” screen. Many posted about long wait times.